GardineCliff

Effective Date: Feb 19th, 2026

Last Updated: Feb 19th, 2026

 

GardineCliff (“we”, “us”, or “our”) is a floral and botanical studio operating between London, United Kingdom and Toronto, Canada. We are committed to protecting your personal information and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.gardinecliff.com (the “Website”) or engage with our services. By using this Website, you agree to the practices described in this policy.

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, event details, project information, billing details, and any other information submitted through contact forms or booking enquiries. Payment information is processed securely through third-party providers and is not stored directly by GardineCliff unless required for legitimate business or legal purposes.

When you visit our Website, certain information may be collected automatically, including your IP address, browser type, device information, pages visited, time spent on the Website, referral sources, and cookie or analytics data. This information helps us understand how visitors use our Website and allows us to improve functionality and user experience.

We collect and process personal information for the purpose of responding to enquiries, preparing proposals, delivering floral design services and installations, processing payments, communicating about projects or events, improving our Website, and sending marketing communications where you have provided consent. We only process personal information where we have a lawful basis to do so, including contractual necessity, legitimate business interests, compliance with legal obligations, or your consent.

GardineCliff does not sell or rent personal information to third parties. However, we may share personal information with trusted service providers where necessary to operate our business, including website hosting providers such as Wix, payment processors, analytics services such as Google Analytics, professional advisers, and government or regulatory authorities where required by law. Where personal data is transferred outside of the UK or Canada, appropriate safeguards are implemented in accordance with applicable data protection laws.

Our Website may use cookies and similar technologies to ensure proper functionality, analyse traffic, improve user experience, and support marketing efforts. You may adjust your browser settings to refuse cookies, although doing so may affect certain features of the Website.

Depending on your location, you may have rights under applicable privacy laws, including the right to request access to your personal data, request correction of inaccurate information, request deletion of your data, withdraw consent where processing is based on consent, or object to certain forms of processing. You may also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction. To exercise any of these rights, please contact us at [insert contact email].

This Website is not directed toward individuals under the age of 13, or the applicable age of digital consent in your jurisdiction. We do not knowingly collect personal information from minors. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of internet transmission or electronic storage is entirely secure, and we cannot guarantee absolute security.

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date